Returns policy

PRODUCTS

All of our products listed are handmade to order by Made by Her and are not eligible to be returned as they are made to fit you.

Once an order has been placed and paid for. It will go into manufacturing where fabric is ordered, it’s cut out and sewn by our staff. 

ISSUES/ DEFAULTS 

If any problems incur we must be notified within 7 days of your parcel being delivered. An alterations service can be provided for all garments, all items can only be made smaller or shorter, we cannot make items bigger.  

We are not responsible for customers providing incorrect measurements. A remake fee will be charged and you will need to email us if this happens.

RETURNING ITEMS

Customer must provide returns postage on any alterations at a signed for service please keep the receipt as proof of postage.